The second-hand marketplace Shoppers Voice Frustration Regarding Sizing Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The popular resale platform has updated its size classifications for female and kids' apparel without notifying all shoppers about the modification.
Social Media Reaction
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category than originally posted as a result of the reclassification.
The company said the new system was more in line with similar services.
They have suggested members to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Sizing System Updates
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.
Required Changes
A different user, from Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update regarding delivery choices following member complaints.
